Privacy Policy
To provide you with comprehensive shopping and customer services, we may collect your personal data in the following situations:
- Account and Transaction Data: When you place an order on the website, we need to collect your name, shipping address, contact number, email address, and payment history.
- Communication Records: When you contact us via email (info@nuzzlestudio.com) or other channels to inquire about sizes, order progress, or to provide suggestions, we will retain your communication records and contact information for follow-up.
- Website Browsing Data: When you browse this website, the system will automatically collect relevant technical data, including your IP address, browser type, browsing behavior on this website, and time spent (see "Use of Cookies" below for details).
The personal data we collect will primarily be used for the following purposes:
- Processing your product orders, arranging payments, and issuing electronic invoices.
- Safely delivering the Nuzzle display cabinet to your specified address via logistics partners (e.g., SF Express).
- Responding to your inquiries and providing pre-sales and after-sales support.
- Maintaining and optimizing the system operation of this website to enhance your browsing and shopping experience.
We are committed to not selling, renting, or trading your personal data to any third party. However, in the following necessary circumstances, we may share certain information with third-party service providers:
- Logistics Partners: We will provide your name, shipping address, and contact number to logistics companies (e.g., SF Express) responsible for delivery, to complete the delivery service.
- Third-Party Payment Platforms: Your credit card and electronic payment information will be transmitted directly through secure encrypted channels to third-party payment gateways (e.g., Shopify Payments, Apple Pay, Google Pay, etc.) for transaction verification. This website will not store your complete bank card number or security code.
- Legal Requirements: When Hong Kong government departments, courts, or law enforcement agencies require our cooperation in an investigation in accordance with legal procedures, we may disclose necessary information as required by law.
This website uses cookies and similar tracking technologies to enhance its functionality and convenience. Cookies are small text files stored in your browser that help us identify you, remember items in your shopping cart, and analyze website traffic.
You can refuse or delete cookies by modifying your browser settings, but this may prevent you from using some core functions of this website (e.g., you may not be able to successfully add items to your shopping cart or place an order).