Terms of Service
Welcome to Nuzzle Studio. Please read the following Terms of Service (hereinafter referred to as "these Terms") carefully before purchasing products or using this website. Your browsing or use of any services on this website signifies that you have read, understood, and agreed to all contents of these Terms. If you do not agree to these Terms, please stop using this website immediately.
We reserve the right to modify, update, or replace any part of these Terms at any time. Modified terms shall take effect immediately upon their publication on this website without further notice. It is your responsibility to check this page periodically for the latest terms. Your continued use of this website signifies your acceptance of such revisions.
Users of this website's services must have full legal capacity.
When placing an order, you must ensure that the personal information provided (including name, shipping address, contact number, email, etc.) is true, accurate, and complete. This website will not be responsible or liable for any compensation for logistics delays, undeliverable items, or any losses caused by your provision of incorrect, incomplete, or outdated information.
All product prices displayed on this website are settled in Hong Kong Dollars (HKD).
Even if you have completed payment, we reserve the final right to refuse orders or cancel transactions in special circumstances such as insufficient stock, incorrect product pricing, website system errors, or suspected malicious transactions.
In the event of an order cancellation, we will proactively contact you via email and refund the payment through the original method within a reasonable timeframe.
We offer free delivery service for customers who purchase Nuzzle display cases throughout Hong Kong.
All delivery times displayed on the website are for reference only. Actual delivery times are subject to external factors such as logistics company operations, traffic conditions, and adverse weather. While we will make every effort to ensure the safe and secure delivery of goods, this website shall not be held legally responsible for any direct or indirect losses caused by logistics delays.
We offer a "14-day Quality Guarantee" for every product. If you receive a product with quality issues, please contact our dedicated customer service (info@nuzzlestudio.com) within 14 days of receiving the item to arrange a return or exchange.
All content contained within this website (including but not limited to brand names, trademarks, logos, text, brand stories, product images, illustrations, web design and layout) is the exclusive property of Nuzzle Studio and is protected by the laws of the Hong Kong Special Administrative Region and international copyright, trademark laws, and related intellectual property laws.
No one may copy, modify, distribute, reproduce, display, or use any content from this website for any commercial purpose without our express written authorization.
This website will do its best to ensure the accuracy and timeliness of the information on its pages, but it does not guarantee that all information (including product descriptions, specifications, and inventory) is completely free of errors. The services and content of this website are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied.
Nuzzle Studio shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use or inability to use this website, system failures, server interruptions, network delays, or computer viruses.